Frequently Asked Questions

1. Why is CurrentCare important to me?

By enrolling in CurrentCare, you’re creating the medical “Story of You,” a comprehensive record that will include lab test results, medications, and doctor or hospital visits. When your doctor participates in CurrentCare, he or she can use this information to gain a better understanding of your health care needs; make sure costly tests are not repeated; check that your medications are safe when taken together; and access important health information in an emergency, if you cannot speak for yourself.

2. How easy is it to enroll?

Signing up is – as we say around here – “wicked easy.” Online enrollment takes just minutes and it’s available 24 hours a day – or you can sign up at your doctor’s office or other healthcare facilities. Join hundreds of thousands of Rhode Islanders who already count on CurrentCare to coordinate and improve their care.

3. Can I sign up my children? How about my spouse?

Once you have completed the enrollment and identity verification process for yourself, you will have the opportunity to enroll your dependents (minors aged 18 years or younger). If you are a legal guardian or have power of attorney, you may enroll an adult dependent. Your spouse (and any other adults who are not your dependents) has to sign up for CurrentCare themselves.

4. Who operates CurrentCare?

CurrentCare is a free service developed by the RI healthcare community and run by the Rhode Island Quality Institute, a not-for-profit organization intent upon transforming healthcare for everyone in the Ocean State. It focuses the energies of all the people you already trust with your information, drawing on the power of technology to work as one for you.

5. Who can see my health records in CurrentCare?

It’s up to you. You decide whether all or some of your doctors can see your information, yet keep in mind that health providers sign a legal document agreeing to use the information only to help treat you. Obviously staff at your doctors’ offices, bound by the same agreement, must have access to the information necessary to do their jobs. Professionals at the RI Department of Health may look at your information in case of a threat to public health, such as during a flu outbreak (something they already do with your paper health records).

Just as importantly, here’s who can’t see your health records:  Health insurance companies, law enforcement officials and your employer, among others.

6. Do I have to live in Rhode Island to sign up?

Not at all. If you live in another state but receive medical care in Rhode Island, your RI providers can look up your health information in CurrentCare when they need it to treat you.

7. Why is CurrentCare important to my doctor?

CurrentCare gives your doctor access to critical information when he or she needs it to provide you with the best possible care. At the same time, it reduces duplicate lab tests and better manages your medications. In short, CurrentCare makes possible the kind of efficiency that everyone can appreciate.

8. Who’s involved in CurrentCare?

Just about everybody, including almost every hospital in Rhode Island and thousands of healthcare providers across the state, from Woonsocket to Westerly and Coventry to Little Compton. These include physicians’ offices, long-term care facilities and visiting nurse agencies, all working together to deliver better care to all Rhode Islanders. What’s more, the message is being received - nearly 1 in 2 Rhode Islanders are enrolled in CurrentCare, with more joining every day.

For more information, see our CurrentCare Guidebook!

9. How can I find out if I’m enrolled?

Call us at 1-888-858-4815 and ask for the Operations Department. We will ask you a series of questions to verify your identity and be able to tell you if you have already signed up.

10. How do I login to CurrentCare for Me?

After you have enrolled and completed the registration process, you can login to CurrentCare for Me here.

11. I just signed up for CurrentCare why isn’t there any information when I log in?

Your health information is collected from the time you enroll in CurrentCare, so what you see may be limited. You will not be able to view your health information from medical encounters that occurred before you enrolled in CurrentCare.